HOW TO CANCEL AN APPOINTMENT
The practice would very much welcome the co-operation of all our patients in making the best use of the appointments and as such we would ask that you inform us as soon as possible if you wish to cancel an appointment. There are several options on how to contact the practice to cancel an appointment and this can be done 24hrs a day, all year round.
When the surgery is open this can be done via reception either face to face or by telephoning 01772 529230.
When the surgery is closed patients can call 01772 529230 and select option 2 you will then be asked to leave the following information:
- Patients name and date of birth.
- Date & time of the appointment.
- Name of Doctor or Nurse that the appointment is with.
If you are a patient who has signed up for EMIS Access you can make and cancel appointments via the website.
Each month valuable time is lost because some patients do not conatct us to cancel appointments which we could offer to other patients. We monitor all missed appointments and are able to calculate how much time is lost each month.
Please help us to help you.